Payment Policy
PromoFash Payment Policy
Effective Date: 01/10/2020
At PromoFash, we are committed to providing a secure and seamless shopping experience. This Payment Policy outlines the accepted methods of payment, transaction security measures, and related terms for using our platform.
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1. Accepted Payment Methods
We accept the following payment methods:
Credit/Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: PayPal, Google Pay, Apple Pay
Bank Transfers: Supported by your local banking institution (where applicable)
Buy Now, Pay Later Services: (if applicable, e.g., Afterpay, Klarna)
Promo Codes/Gift Cards: Authorized PromoFash gift cards or promo codes.
Please ensure your payment method is valid and authorized for online transactions.
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2. Payment Security
Your financial security is our top priority.
All payments are processed through secure, encrypted gateways compliant with PCI DSS standards.
Sensitive information, such as credit card details, is never stored on our servers.
For your safety, all transactions are monitored for fraud prevention.
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3. Payment Authorization
All transactions must be authorized by the payment provider.
If a payment is declined, we cannot hold or reserve items in your cart. Please try an alternative method or contact your bank.
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4. Currency
Transactions are processed in Indian Rupees.
If using an international payment method, your bank may apply currency conversion fees or additional charges.
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5. Payment Confirmation
Upon successful payment, a confirmation email with order details and an invoice will be sent to your registered email address.
If you do not receive this confirmation within 24 hours, please contact our support team.
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6. Refunds and Chargebacks
Refunds will be processed back to the original payment method.
Chargebacks are investigated thoroughly to prevent misuse. Fraudulent chargebacks may result in legal action.
Refer to our Refund Policy for detailed information on refund eligibility and timelines.
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7. Failed Transactions
If your transaction fails:
Verify the payment details and try again.
Contact your payment provider for assistance.
Reach out to PromoFash Support for guidance.
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8. Taxes and Fees
All prices are inclusive of applicable taxes, unless otherwise specified.
Additional fees (e.g., shipping, customs duties) will be disclosed at checkout.
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9. Modifications
PromoFash reserves the right to update this Payment Policy at any time. Changes will be communicated via our website.
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For payment-related queries, please contact us at:
Email: admin@promofash.com
Phone: 9870184635
Live Chat: Available during business hours
Thank you for choosing PromoFash!